Privacy Policy

What we collect

When you submit an enquiry form we collect the name, email address, company, country and requirement details you provide. If you contact us by email or WhatsApp, we keep that correspondence.

How we use it

Only to answer your enquiry and to prepare and administer quotations and orders. We do not sell, rent or share your details with third parties for marketing purposes, and we do not add you to a mailing list without your explicit request.

Who can see it

Our internal sales and production staff who need it to quote and manufacture your order. Where a third-party inspection or freight forwarder is involved at your request, only the details required for that service are shared.

How long we keep it

Enquiry records are kept for up to 24 months. Order and shipping documentation is retained for the period required by Chinese export and tax regulations.

Cookies and analytics

This site does not use advertising or cross-site tracking cookies. If analytics are enabled on a deployment, they are configured to anonymise IP addresses and are not used to build advertising profiles.

Your choices

You can ask us to correct or delete the data we hold about you at any time by messaging us on WhatsApp. We will confirm what we hold and act on the request within 30 days.

This page is a template. Have it reviewed against the regulations that apply to your business before publishing.